Process Innovation Specialist - Partnerships - Remote

Overview

The Process Innovation Specialist will drive process efficiency for the central Operations team of Partnerships, optimizing the partner experience and ensuring compliance.

In Short

• Build and implement methods for data-driven process optimization.
• Identify and prioritize process improvement areas.
• Utilize tools like lean six sigma and design thinking for process improvement.
• Initiate and drive changes across various departments.
• Serve as a liaison between Partnerships support functions and operational leaders.
• Document and assess implemented solutions.
• Work independently with Operations and Commercial teams.
• Develop, train, and coach process innovation capabilities.

Requirements

• 3 to 5 years of relevant working experience.
• Excellent project management and process improvement skills.
• Experience leading large projects with diverse stakeholders.
• Effective communication and stakeholder management skills.
• Proven lean six sigma experience in a service environment.
• Ownership and proactive attitude.
• Strong analytical skills and attention to detail.
• Willingness to learn new concepts, including design thinking and agile.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Collaboration with diverse teams across the organization.
• Professional development and training opportunities.