Remote Otter LogoRemoteOtter

Experience Support Specialist - Remote

Posted 6 hours ago
Customer Service
Full Time
Worldwide

Overview

As an Experience Support Specialist, your role is to ensure travelers feel confident and cared for throughout their journey by assisting with vacation plans, providing recommendations, coordinating updates, and offering guidance.

In Short

  • Communicate with clients through email, calls, and messaging.
  • Support itinerary modifications, cancellations, and requests.
  • Share accurate information about destinations and documentation.
  • Review travel details and follow up to ensure satisfaction.
  • Address concerns with patience and friendly communication.
  • Remote work with a flexible schedule.
  • Access to exclusive travel perks and training programs.
  • Supportive team culture.
  • Professional growth in the travel industry.

Requirements

  • Strong communication skills.
  • Customer service experience valued.
  • Organized and detail-oriented.
  • Eager to learn systems and tools.
  • Passion for travel and helping people.

Benefits

  • Remote work, with a flexible schedule.
  • Access to exclusive travel perks and training programs.
  • Supportive team culture.
  • Professional growth in the travel industry.

Destinytravel

Destinytravel

Destinytravel is a dynamic travel support company dedicated to providing exceptional virtual assistance to travelers. With a focus on managing itineraries, appointments, and partner coordination, the company prides itself on strong organizational skills and effective communication. Destinytravel values self-starters who are adaptable and maintain a professional tone in all interactions. The team is built on trust and dependability, ensuring that clients receive reliable support throughout their travel experiences. The ideal candidates possess excellent written English skills, familiarity with productivity software, and a positive attitude toward problem-solving, making them well-equipped to handle the diverse needs of travelers.

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