Client Service Associate – Travel Industry - Remote

Overview

We are seeking a Client Service Associate to support customers with travel coordination, reservation assistance, and overall service excellence. This fully remote role is ideal for individuals who enjoy working with people, staying organized, and ensuring smooth travel experiences from inquiry to confirmation.

In Short

• Assist clients with vacation research and travel options.
• Support the reservation process for flights, hotels, cruises, and vacation packages.
• Communicate professionally with clients regarding travel details and timelines.
• Review booking information for accuracy and completeness.
• Maintain organized client records and documentation.
• Provide follow-up support before and after travel.
• Entry-level opportunity with no prior travel experience required.
• Structured onboarding and ongoing support provided.
• Flexible remote work environment.
• Ideal for individuals exploring a career in the travel industry.

Requirements

• Strong written and verbal communication skills.
• Detail-oriented with solid organizational abilities.
• Comfortable using online systems and digital tools.
• Ability to manage responsibilities independently in a remote environment.
• Previous customer service, hospitality, or administrative experience is beneficial but not required.

Benefits

• Structured onboarding and training program.
• Access to booking systems and travel supplier resources.
• Supportive and collaborative team culture.