Remote Hotel Reservations Specialist | Customer Support

Overview

This role involves assisting guests with hotel reservations and ensuring a smooth travel experience in a remote setting.

In Short

• Process and confirm hotel bookings through preferred travel partners
• Communicate with clients regarding rates, availability, and details
• Provide professional customer service via phone, email, or chat
• Research properties and destination amenities to match client needs
• Maintain accurate records of reservations and client preferences

Requirements

• Exceptional communication and organization skills
• Enthusiasm for travel, hotels, and guest satisfaction
• Self-discipline and accountability in a remote environment
• Basic computer proficiency and comfort learning new systems

Benefits

• 100% remote structure with flexible scheduling
• Access to professional travel training and certification paths
• Mentorship and advancement opportunities within Destination Knot
• Access to industry discounts after completion of onboarding