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Remote Hotel Reservations Specialist | Customer Support

Posted 10 hours ago
Customer Service
Full Time
USA

Overview

This role involves assisting guests with hotel reservations and ensuring a smooth travel experience in a remote setting.

In Short

  • Process and confirm hotel bookings through preferred travel partners
  • Communicate with clients regarding rates, availability, and details
  • Provide professional customer service via phone, email, or chat
  • Research properties and destination amenities to match client needs
  • Maintain accurate records of reservations and client preferences

Requirements

  • Exceptional communication and organization skills
  • Enthusiasm for travel, hotels, and guest satisfaction
  • Self-discipline and accountability in a remote environment
  • Basic computer proficiency and comfort learning new systems

Benefits

  • 100% remote structure with flexible scheduling
  • Access to professional travel training and certification paths
  • Mentorship and advancement opportunities within Destination Knot
  • Access to industry discounts after completion of onboarding
Destination Knot logo

Destination Knot

Destination Knot is a dynamic travel agency that empowers individuals to become Independent Travel Agents, offering a flexible remote work environment. With a focus on creating unforgettable travel experiences, the company provides comprehensive training and mentorship to help agents succeed in the travel industry. Destination Knot values passion for travel and exceptional customer service, allowing agents to earn commissions on a variety of travel services while enjoying exclusive industry perks. Join a supportive community and turn your love for travel into a rewarding career.

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