Virtual Assistant - Remote

Overview

We’re seeking a highly organized and professional Virtual Assistant to manage all company communications remotely. In this role, you’ll be responsible for overseeing the team’s design outputs and ensuring that all client emails are responded to promptly.

In Short

• Relay clients' briefs/requests to designers and clarify questions
• Keep track of customer engagement, ensuring daily catering
• Manage the company email inbox
• Work alongside the management team with varied admin tasks
• Excellent English verbal and written communication skills required
• A high school qualification or equivalent is needed
• Prior experience as an administrative assistant is necessary
• Fully computer literate with proficiency in Microsoft Office
• Must have a reliable and consistent high-speed internet connection
• Nice to have experience with Trello, Freshdesk, and Notion

Requirements

• Proactive, organized, and resourceful
• Strong attention to detail
• Updated computer/laptop that can handle long hours of work
• Minimum requirements for Desktop/Laptop: Intel core i5/AMD Ryzen 5 Processor, 8GB RAM
• Backup internet connection is essential

Benefits

• Location: Home-based - Permanent work from home
• Schedule: Monday to Friday, 8h/day, split shift
• Paid Time-Off: 15 days of paid leave + 10 unpaid days + 2 sick days paid
• Bonuses: Christmas bonus, performance-based increase/bonus
• Health Benefit after 6 months of tenure
• Work anniversary gifts plus additional paid leaves