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Freelance Luxury Brand Evaluator - Remote

Posted 5 days ago
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Freelance
Malaysia

Overview

As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

In Short

  • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
  • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
  • Choose your assignments - align your missions with your personal preferences and profile.
  • Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
  • Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
  • Provide honest feedback - use our platform to share your observations through questionnaires.

Requirements

  • Passion for luxury automobiles.
  • Strong observational skills.
  • Ability to provide constructive feedback.
  • Flexibility to manage your own schedule.
  • Experience in customer service or retail is a plus.

Benefits

  • Work from anywhere with a mobile platform.
  • Collaborate with prestigious brands.
  • Manage missions and feedback seamlessly.
  • Gain insights into luxury market trends.
  • Flexible working hours.
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CXG

CXG is a global customer experience agency dedicated to enhancing the service quality of premium and luxury brands. With 12 offices worldwide, CXG operates in 70 countries and boasts a team of over 220 customer experience experts, supported by a network of more than 80,000 evaluators. The agency focuses on providing valuable insights through discreet evaluations of luxury brands across various industries, including fashion, jewelry, cosmetics, and automotive. CXG empowers its evaluators to influence brand strategies and improve customer experiences, all while offering the flexibility to work through a mobile application.

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