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Product Design Manager - Remote

Posted 13 hours ago
Design
Full Time
Worldwide
$170k - $195k USD/year

Overview

Customer.io is a product-led company on a mission to help our customers deliver magical communications at scale. We are hiring a Design Manager to shape the next generation of user experience for our platform.

In Short

  • Lead a team of product and systems designers.
  • Own high-impact design initiatives.
  • Drive design rituals for alignment and velocity.
  • Collaborate with PMs and Engineers on strategy and delivery.
  • Uphold design quality across various dimensions.
  • Evolve the design system with scalable components.
  • Shape a culture around feedback and inclusivity.

Requirements

  • 10+ years in product design; 5+ years managing designers.
  • Proven leadership of complex design initiatives.
  • Experience with design systems and Figma workflows.
  • Strong communication skills in remote environments.
  • Confident in iterative product design processes.
  • Skilled in accessibility and responsive UI.
  • Background in B2B SaaS or MarTech.

Benefits

  • 100% coverage of medical, dental, vision, and mental health insurance.
  • 16 weeks paid parental leave.
  • Unlimited PTO.
  • Stipends for remote work and wellness.
  • Professional development budget.
Customer.io logo

Customer.io

Customer.io is a dynamic company focused on empowering marketing and growth teams to effectively engage their audiences through various messaging channels. With a commitment to delivering impactful solutions, Customer.io enables its users to connect with millions through innovative in-app messaging features. The company fosters a collaborative environment, encouraging cross-functional teamwork among engineering, product, and design teams, while also prioritizing a strong product mindset and customer problem-solving. Customer.io values its employees by offering generous benefits, including unlimited PTO, paid parental leave, and support for professional development.

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