Contract UX Writer - Remote

Overview

As a Contract UX Writer at Customer.io, you will play a crucial role in creating clear documentation and guidelines for design systems, ensuring that teams have the resources they need to communicate effectively.

In Short

• Audit and document design system components.
• Establish voice, tone, and content standards.
• Collaborate with Design Systems Lead.
• Define and document content patterns for UI scenarios.
• Create before/after examples for best practices.
• Work cross-functionally with Product and Engineering.
• Improve organization of design system documentation.

Requirements

• 3+ years of UX writing experience.
• Ability to write clear, concise guidelines.
• Strong portfolio demonstrating relevant writing work.
• Experience with Figma.
• Familiarity with accessibility standards.
• Exceptional organizational skills.
• Comfort working in a remote-first environment.

Benefits

• Transparent compensation starting at $60/hr.
• Opportunity to work with a diverse team.
• Flexible working conditions.