Seasonal Competitive Cyclist Gearhead - Remote

Overview

The Seasonal Competitive Cyclist Gearhead role involves providing exceptional customer service to cycling enthusiasts while leveraging extensive knowledge of bike parts, apparel, and equipment.

In Short

• Provide concierge-level service to customers.
• Assist with product inquiries and build relationships with riders.
• Work from home with a wired internet connection.
• Seasonal position lasting 3-6 months with potential for conversion.
• Flexible scheduling including weekends and evenings.
• Paid training from May 5-23, 2025.
• Must have experience in the cycling industry and customer service.
• Ability to multitask and communicate effectively.
• Work alongside a passionate team of cycling enthusiasts.
• Participate in employee discount perks.

Requirements

• Extensive knowledge of bike parts and cycling.
• Experience in customer service and sales preferred.
• Ability to work flexible hours including weekends.
• Strong communication and active listening skills.
• Basic computer operating skills required.
• Must be able to multitask and prioritize effectively.
• Ability to build long-term customer relationships.
• Wired internet connection required for remote work.
• Must attend all training sessions without missing.
• Passion for cycling and helping people.

Benefits

• Employee discount perks.
• Paid training.
• Opportunity for conversion to regular status.
• Supportive and fun work environment.
• Work from home flexibility.
• Engagement with a community of cycling enthusiasts.
• Access to vendor clinics and swag.
• Inclusive culture for all employees.
• Opportunities for growth within the company.
• Dynamic work schedule.