Infrastructure Engineer - SRE - Remote

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI. We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

In Short

• As a member of the infrastructure team, you'll design, build, and advance our core infrastructure.
• Collaborate with engineers to build developer tools.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Implement metrics, logging, analytics, and alerting for performance and security.
• Focus on automation to optimize operations.
• Build machine learning infrastructure for AI teams.

Requirements

• 5+ years experience in DevOps or related fields.
• Proficiency in Golang or Python.
• Familiarity with container security best practices.
• Experience with Kubernetes and its ecosystem.
• Knowledge of IAC tools like Terraform or CloudFormation.
• Experience with AWS services.
• Experience with database software such as PostgreSQL.
• Familiarity with GitOps tooling.
• Experience with CI/CD tools.

Benefits

• Paid parental leave.
• Monthly Health & Wellness allowance.
• PTO: 28 days in Berlin.