Mortgage Loan Advisor - Remote

Overview

The Mortgage Loan Advisor plays a crucial role in guiding borrowers and client credit unions through the mortgage loan process, ensuring excellent customer service and effective communication.

In Short

• Act as the primary point of contact for borrowers and credit unions.
• Provide outstanding customer service throughout the loan process.
• Collaborate with Loan Officers and Processors for smooth closings.
• Communicate complex information clearly to all stakeholders.
• Maintain a strong sense of urgency in all phases of the loan process.
• Work in a remote environment with potential in-office days.
• Must live in New York state to serve local credit unions.
• Possess knowledge of underwriting guidelines and mortgage regulations.
• Manage multiple priorities in a fast-paced environment.
• Proficient in mortgage software and technology tools.

Requirements

• At least 6 months of relevant work experience.
• Willingness to obtain MLO licensure.
• Preferred experience in mortgage lending.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Benefits

• Opportunity to work remotely with flexible arrangements.
• Engagement with a reputable organization serving credit unions.
• Professional development opportunities.
• Supportive team environment.