Clinical Support Specialist II - Neurology - Remote

Overview

This position is responsible for coordinating the Neuromuscular Clinical Laboratory in the Department of Neurology, including general administrative services, clinical functions, and billing activities.

In Short

• Provide customer support for clients, faculty, and staff.
• Accept and register laboratory specimens.
• Oversee procurement of materials for clinical testing.
• Prepare and send materials to reference laboratories.
• Troubleshoot errors to ensure pre-analytic accuracy.
• Perform insurance verification for testing.
• Prioritize workload to meet expectations.
• Assist with additional projects as needed.
• Work in a normal office environment.
• Engage in a community committed to excellence and diversity.

Requirements

• High school diploma or equivalent.
• 2 years of healthcare experience.
• Strong communication and organizational skills.
• Knowledge of insurance processes.
• Ability to work in a team-oriented environment.

Benefits

• Up to 22 days of vacation and 10 holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• 403(b) Retirement Savings Plan with contributions.
• Wellness challenges and mental health resources.
• 4 weeks of caregiver leave.
• Tuition coverage for employees and their families.