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Data Systems Analyst - Remote

Posted 4 weeks ago
Data Analysis
Full Time
India

Overview

The Data Systems Analyst will manage the ticketing system for course maintenance requests, monitor workflows, and analyze data to optimize processes. This role ensures that team activities are well-organized and efficiently executed.

In Short

  • Manage and maintain the ticketing system, ensuring timely and accurate tracking of course maintenance and revision requests.
  • Analyze workflow data to identify bottlenecks and implement process improvements.
  • Provide scheduling and resource allocation support to the team leader.
  • Generate reports on team performance, project progress, and key metrics.
  • Develop and maintain dashboards for real-time monitoring and reporting.
  • Ensure data accuracy and integrity in all systems and reports.

Requirements

  • Bachelor’s degree in Data Analytics, Information Systems, Computer Science, or a related field.
  • 2+ years of experience in a data analysis or systems management role.
  • Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and ticketing systems.
  • Strong analytical and problem-solving skills.
  • Excellent organizational and time management abilities.
  • Effective communication skills to liaise with team members and stakeholders.

Benefits

  • Flexible workspace choices for employees.
  • Virtual interviews and onboarding process.
  • Opportunity to work with a globally diverse team.
Coursera logo

Coursera

Coursera, launched in 2012 by Stanford professors Andrew Ng and Daphne Koller, is one of the largest online learning platforms globally, boasting 168 million registered learners. The company aims to provide universal access to world-class education by partnering with over 350 leading universities and industry partners to offer a diverse catalog of courses, Specializations, and Professional Certificates. Coursera serves institutions worldwide, helping to upskill and reskill employees, citizens, and students in various fields, including GenAI, data science, technology, and business. As a Delaware public benefit corporation and a B Corp, Coursera is committed to creating a world where anyone can transform their life through education, fostering a globally diverse team and offering flexible work arrangements.

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