Project Manager - Remote

Overview

As a Project Manager at Coursedog, you’ll lead customer implementations across our academic operations platform, partnering closely with colleges and universities to ensure successful adoption and long-term value. You’ll own the end-to-end implementation experience — from project planning and coordination to training and go-live — while collaborating with internal teams across Product, Engineering, Data, and Support. This role balances customer-facing execution with critical thinking and problem-solving, and is well-suited for someone who thrives in a fast-paced environment, brings a product-oriented mindset, and is motivated by improving higher education outcomes at scale. 

In Short

• Lead successful, standard customer implementations across Coursedog’s product suite, working directly with institutional stakeholders
• Own project planning and execution, including setting priorities, building project plans, tracking progress, and managing risks and dependencies
• Drive administrator and end-user training, developing scalable training resources and leading tailored sessions for campus-specific use cases
• Support customers throughout and beyond implementation by collaborating with support teams and helping users navigate platform questions
• Partner with Product, Engineering, and Data teams to resolve technical integration issues and improve implementation outcomes
• Gather insights from customers and research to inform data-driven feature recommendations and scalable product improvements
• Contribute to continuous improvement of implementation processes, customer satisfaction, and long-term retention

Requirements

• Experience in project management, preferably in a technology or education context
• Strong communication and interpersonal skills
• Ability to manage multiple projects and priorities effectively
• Critical thinking and problem-solving skills
• Experience with training and customer support
• Familiarity with data analysis and product improvement processes

Benefits

• Competitive base salary
• Performance-based variable compensation plan
• Opportunities for professional development
• Collaborative work environment
• Impactful work in higher education