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Individual ACA Market Medical Care Coordinator - Remote

Posted 2 days ago
Customer Service
Full Time
USA

Overview

The Individual ACA Market Medical Care Coordinator is a healthcare professional focused on coordinating care and responding to member inquiries regarding medical conditions, benefits, and coverage criteria.

In Short

  • Navigate members through health plan and care networks.
  • Guide members through medical resources and policies.
  • Act on behalf of members regarding benefits and authorizations.
  • Work with members identified with rising risk under supervision.
  • Provide education for disease-specific management.
  • Identify barriers to healthcare access and assist in resolution.
  • Collaborate with internal teams to meet member needs.
  • Full-time position with a day shift schedule.
  • Located in Grand Rapids, MI but remote work available.
  • Comprehensive benefits package offered.

Requirements

  • Associate's Degree in a clinical healthcare field.
  • Less than 2 years of related work experience required.
  • 3 years of relevant experience in a clinical or health insurance setting preferred.
  • Strong communication and interpersonal skills.
  • Ability to navigate complex healthcare systems.
  • Experience in care management is a plus.
  • Proficiency in understanding health benefits and policies.
  • Commitment to equity and inclusion in healthcare.
  • Ability to work collaboratively in a team environment.
  • Willingness to comply with workplace health requirements.

Benefits

  • Comprehensive benefits package for financial and health goals.
  • On-demand pay program available.
  • Discounts on various services and products.
  • Optional identity theft protection and insurance options.
  • Retirement options with contribution matching.
  • Commitment to employee well-being and work/life balance.
  • Support for diversity, equity, and inclusion initiatives.
  • Opportunities for professional development and growth.
  • Collaborative work culture focused on community and partnership.
  • Equity in employment opportunities provided.
Corewell Health Corporate logo

Corewell Health Corporate

Corewell Health Corporate is a not-for-profit health system dedicated to providing comprehensive health care and coverage through a team of over 60,000 professionals, including more than 11,500 physicians and advanced practice providers, and over 15,000 nurses. With a focus on end-of-life care through its Hospice unit, Corewell Health emphasizes an interdisciplinary approach to patient care, ensuring that individuals with a life expectancy of six months or less receive compassionate and holistic support in various settings, including homes and hospitals. The organization is committed to fostering a diverse and inclusive workplace, advocating for equity in health care, and maintaining a strong community presence through partnerships and philanthropy. Corewell Health operates 22 hospitals and over 300 outpatient locations, serving more than 1.2 million members through its Priority Health plan, all while prioritizing the well-being of its team members and the communities it serves.

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