The Software Support Specialist II is responsible for assisting ConnectWise partners in diagnosing and resolving a partner’s product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with ConnectWise products.
ConnectWise
ConnectWise is a leading provider of cybersecurity solutions, dedicated to empowering partners with the tools and support they need to effectively manage and secure their technology environments. The company focuses on delivering exceptional customer service through a collaborative approach, working closely with cross-functional teams to troubleshoot and resolve product issues. With a commitment to innovation and continuous improvement, ConnectWise aims to enhance partner experiences by providing comprehensive support and resources, including a robust knowledge base and clear communication of new features and improvements.
Share This Job!
Save This Job!
Jobs from ConnectWise:
ConnectWise
ConnectWise is a leading provider of cybersecurity solutions, dedicated to empowering partners with the tools and support they need to effectively manage and secure their technology environments. The company focuses on delivering exceptional customer service through a collaborative approach, working closely with cross-functional teams to troubleshoot and resolve product issues. With a commitment to innovation and continuous improvement, ConnectWise aims to enhance partner experiences by providing comprehensive support and resources, including a robust knowledge base and clear communication of new features and improvements.
Share This Job!
Save This Job!
Jobs from ConnectWise:
M.M
Modernizing Medicine
Join ModMed as a Software Support Specialist I to provide exceptional client support in a fast-paced Healthcare IT environment.
M.M
Modernizing Medicine
Join ModMed as a Software Support Specialist I to provide exceptional client support in a fast-paced Healthcare IT environment.
ConnectWise
ConnectWise
The Software Support Specialist I assists partners in resolving product issues and provides exceptional customer support.
InBody is seeking a proactive Software Support Specialist to provide technical support for their web cloud software and mobile application in a remote, full-time role.
T.R
Top Rx
The Software Support Specialist provides first-level support for ERP and EDI issues, ensuring customer satisfaction through effective problem resolution.