Mortgage Broker Assistant (AU Mortgage, WFH) - Remote

Overview

The role involves working in the mortgage industry, focusing on end-to-end loan processing while providing exceptional customer service and utilizing various CRM platforms.

In Short

• Bachelor's Degree in a relevant field.
• 2+ years of experience in the mortgage industry.
• Proficiency in MyCRM and other CRM platforms.
• Strong customer service skills.
• Experience with project management tools.
• Ability to manage conflicting priorities.
• Analytical mindset for problem-solving.
• Data entry and compliance checks.
• Handle mortgage application processes.
• Home-based position with various benefits.

Requirements

• Bachelor's Degree in a relevant field.
• 2+ years of hands-on experience in the mortgage industry.
• Proficiency in MyCRM, Infynity, Mercury Nexus, Flex, Salestrekker, or similar CRM platforms.
• Solid understanding of IT concepts related to mortgage processing.
• Exceptional customer service skills.
• Experience with project management tools.
• Strong organizational skills.
• Proactive and responsible attitude.
• Analytical mindset.
• Nice to have: Experience with HubSpot CRM and Certificate IV Financing & Mortgage Brokering.

Benefits

• Home-based work environment.
• Medical, Dental Coverage, and Life insurance from day 1.
• Paid Vacation and Sick Leave.
• Competitive salary package and annual appraisal.
• Financial Assistance Program.
• Mandatory Government Benefits and 13th Month Pay.
• Regular Company Events and Work-Life Balance.
• Career growth opportunities.