Systems Engineer, Atlassian Platform - Remote

Overview

The Systems Engineer for the Atlassian Platform at Coinbase will be responsible for the technical support and administration of the Atlassian product suite, ensuring the optimization of tools like Jira and Confluence to meet business needs.

In Short

• Technical support and administration of the Atlassian product suite.
• Collaborate with end users to design and implement automation rules.
• Maintain runbooks and related documentation.
• Customize workflows and dashboards to meet organizational needs.
• Advise users on optimizing application usage.
• Evaluate and implement plugins and integrations.
• Participate in agile ceremonies.
• Troubleshoot and resolve technical issues.
• Train and support end-users on Jira.
• Work with IT Product Managers on larger initiatives.

Requirements

• 2-3 years of experience in Jira and Confluence administration.
• Strong knowledge of Jira and Confluence configuration.
• Experience with Jira plugins and Atlassian Marketplace applications.
• Familiarity with agile methodologies.
• Strong communication and collaboration skills.
• Ability to work independently and in a team.
• Experience with Linux operating systems is a plus.
• Basic scripting skills in languages like Python or Groovy.

Benefits

• Competitive salary with target bonus and equity.
• Comprehensive health benefits including medical, dental, and vision.
• 401(k) plan.
• Collaborative work culture.
• Opportunities for professional growth.