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Senior Product Manager - Remote

Posted 5 weeks ago
Product
Full Time
Canada

Overview

As a Senior PM at Coconut, you will drive product vision, strategy, and a data-driven roadmap to enhance customer experiences for banks, collaborating with engineering and cross-functional teams.

In Short

  • Lead core product offerings to empower customer experiences.
  • Develop strategies around AI and APIs.
  • Work cross-functionally to align goals and insights.
  • Manage product roadmap and key milestones.
  • Ensure clear communication between Product and Development.
  • Regularly meet with customers to understand their needs.
  • Conduct product research and market analysis.
  • Work with external partners for licensing opportunities.
  • Mentor junior team members.
  • 5+ years of product management experience required.

Requirements

  • 5+ years of product management experience (SaaS or Banking preferred).
  • Technical background in APIs and integrations.
  • Excellent communication skills.
  • Growth mindset with a track record of mentorship.
  • Knowledge of design principles for mobile and web.
  • Proven project management skills.
  • Ability to think strategically and execute tactically.
  • Ability to travel occasionally.

Benefits

  • Flexible work week with “Cabana Days”.
  • Supported professional development opportunities.
  • Regular coaching and connection with executives.
  • Competitive salaries based on experience.
  • Health and dental benefits starting from day 1.
  • Remote work opportunity anywhere in Canada.
  • Employee options and bonuses available.
  • Annual wellness benefit of $1000.
  • Inclusive company culture with high Glassdoor rating.
  • Recognition as one of Canada’s best workplaces.
Coconut Software logo

Coconut Software

Coconut Software is a leading provider of appointment scheduling, queue management, and video banking solutions tailored for financial institutions across North America. With a mission to connect customers with the right experts at the right time, Coconut enhances customer experiences by improving Net Promoter Scores (NPS), reducing wait times, and increasing conversion rates. The company has raised nearly $40 million and is experiencing rapid growth, doubling its revenue year after year. Coconut Software prides itself on its inclusive and diverse company culture, fostering a community where different perspectives and ideas are valued. Recognized for its commitment to employee well-being and professional development, Coconut Software is dedicated to creating a supportive work environment that empowers its team to innovate and excel.

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