EHR Interoperability Lead - Remote

Overview

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we deliver improved patient outcomes at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

We are hiring an EHR Interoperability Lead to own the expansion and evolution of Counterpart’s interoperability ecosystem. This role sits at the intersection of product strategy, technical execution, and partner management, ensuring Counterpart can connect to and deliver value across a diverse network of EHR systems.

You will coordinate cross-functional teams and external partners to make sure integrations are delivered on time and meet quality standards. You will translate the technical and business requirements into clear execution plans, manage dependencies, and keep work moving across engineering, data, and vendor teams. This is a highly cross-functional and strategic role—ideal for someone who is technically fluent enough to speak the language of engineers and vendors, but whose superpower is ensuring complex integrations actually ship.

In Short

• Own Counterpart’s EHR interoperability program delivery. Track and manage all ongoing EHR integration efforts, ensuring they progress smoothly from contracting through go-live.
• Coordinate the work, not the code. Partner with engineering and data teams to ensure build and testing milestones are met; proactively identify risks, unblock teams, and escalate issues.
• Evaluate and scope new integrations. Assess feasibility and effort, help to inform sequencing and prioritization, and ensure technical requirements are well-documented.
• Manage external partners and vendors. Drive contracting, IT/security reviews, sandbox access, and testing coordination with EHR vendors and integration partners.
• Establish playbooks and metrics. Build repeatable processes for integration delivery, track KPIs such as coverage, cycle time, and reliability, and communicate progress to leadership.
• Serve as the connective tissue between Product, Engineering, and Customer teams to align on priorities and timelines.

Requirements

• You have 5+ years of experience in healthcare technology with a focus on EHR interoperability, integrations, or data exchange.
• You have hands-on familiarity with FHIR, HL7 v2, SMART on FHIR, and API-based integrations.
• You can read and interpret technical documentation and collaborate effectively with engineers to troubleshoot integration issues.
• You are comfortable managing vendor relationships and cross-functional programs.
• You’re an analytical, structured thinker who can balance speed and quality in a dynamic environment.
• You’re motivated by improving clinical workflows and helping technology fit naturally into the care delivery process.

Benefits

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.