Technical Writing Manager - Remote

Overview

As a Technical Writing Manager at CloudBees, you will lead a team of technical writers and ensure the development of high-quality documentation that supports our software delivery platform.

In Short

• Lead a team of remote Technical Writers.
• Mentor writers and oversee content development.
• Track and report on documentation metrics.
• Advocate for user needs in documentation.
• Produce high-quality technical content.
• Establish documentation standards and best practices.
• Collaborate with cross-functional teams.
• Drive the technical content strategy.
• Utilize metrics to refine content strategy.
• Stay current with best practices and new technologies.

Requirements

• 5+ years of technical writing experience.
• 2+ years leading technical writing teams.
• Experience with Agile development teams.
• Native-level English language skills.
• Strong problem-solving and communication skills.
• Proficiency with Git, Jira, and markup languages.
• Ability to work with subject matter experts.
• Strong project management skills.
• Experience with CI/CD technologies (preferred).
• Experience implementing docs-as-code workflow (preferred).

Benefits

• Generous paid time off.
• Commitment to diversity and inclusion.
• Global community engagement.
• Support for career development.
• Opportunities for innovative contributions.