Technical Writing Manager - Remote

Overview

CloudBees is the leading software delivery platform that enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.

In Short

• Lead a high performing team of Technical Writers.
• Mentor and guide writers while collaborating with cross-functional teams.
• Produce high quality technical content and establish documentation standards.
• Track and report on documentation metrics and team performance.
• Coordinate onboarding for new team members.
• Advocate for user needs and documentation requirements.
• Utilize metrics and data analysis to refine content strategy.
• Stay current with best practices and new technologies.
• Drive the technical content strategy.
• Occasionally contribute to content projects.

Requirements

• 5+ years of technical writing experience.
• At least 2 years leading technical writing teams or projects.
• Experience with Agile development teams.
• Native-level English language skills.
• Strong problem-solving and communication abilities.
• Proficiency with Git, Jira, and markup languages.
• Strong project management skills.
• Experience with CI/CD technologies preferred.
• Experience implementing docs-as-code workflow preferred.

Benefits

• Generous paid time off.
• Commitment to global diversity and inclusion.
• Opportunities for career development.
• Supportive work environment.
• Access to innovative technologies.