Senior Digital Adoption Analyst - Remote

Overview

The Senior Digital Adoption Analyst is responsible for acquiring new clients and delivering customized financial solutions while ensuring compliance with regulations and maintaining strong relationships.

In Short

• Identify and source new-to-bank clients.
• Manage the client onboarding process and resolve service issues.
• Prepare credit assessments and monitor risk issues.
• Follow up with clients on offer acceptance.
• Keep supervisors informed about market conditions and client information.
• Assess risk in business decisions and ensure compliance.
• Develop strong relationships with product and credit partners.
• Utilize data analysis tools for decision making.
• Demonstrate professional judgment in communications.
• Work independently while collaborating with teams.

Requirements

• Bachelor's degree in finance, economics, commerce, or related fields.
• 2-5 years of relevant commercial banking experience.
• Strong relationship-building skills.
• Experience in risk assessment and compliance.
• Proficiency in data analysis methodologies.
• Excellent communication and diplomacy skills.
• Ability to work independently and solve complex problems.
• Attention to detail in analysis and recommendations.
• Understanding of financial service products.
• Ability to manage sensitive information with discretion.

Benefits

• Equal opportunity employer.
• Consideration for candidates without regard to protected characteristics.
• Access to accommodations for individuals with disabilities.
• Potential for career growth within Citi.
• Dynamic work environment with diverse teams.