Business Traveler Support Analyst - Remote

Overview

The Business Traveler Support Analyst will work within the Cross-Border Tax team to support global payroll services, ensuring compliance and assisting with inquiries related to short-term business travelers.

In Short

• Respond to CBET requests and monitor case progress.
• Answer inquiries via a shared mailbox.
• Collaborate with global payroll teams for compliance.
• Provide feedback to vendors and employees.
• Validate and update employee data.
• Analyze data using advanced Excel features.
• Manage time-sensitive compliance issues.
• Participate in additional project work.
• Work effectively in a cross-cultural environment.
• Utilize MS Office products proficiently.

Requirements

• Bachelor's degree required.
• 0-2 years of relevant experience.
• Excellent written and verbal communication skills.
• Experience with Service Now preferred.
• Ability to prioritize work according to goals.
• Team-oriented with the ability to work in diverse environments.
• Proficient in MS Office (Word, Excel, Outlook).

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off including vacation and sick leave.
• Paid holidays.