Insights Consultant - Remote

Overview

The Insights Consultant at Cision is responsible for managing day-to-day customer relationships for a subset of smaller customers within a specific sector, addressing customer needs, presenting report findings, and making recommendations.

In Short

• Manage customer relationships for smaller clients.
• Address customer needs effectively.
• Present findings from reports.
• Make recommendations based on insights.
• Serve as a trusted point of contact.
• Coordinate tasks delegated by Senior Insights Consultants.
• Ensure deliverables meet customer expectations.
• Work within a specific sector.
• Contribute to the overall success of the team.
• Thrive in a collaborative and innovative environment.

Requirements

• Experience in customer relationship management.
• Strong communication skills.
• Ability to present findings clearly.
• Consulting experience preferred.
• Ability to work collaboratively in a team.
• Problem-solving skills.
• Detail-oriented approach.
• Ability to manage multiple tasks.
• Understanding of the specific sector.
• Proactive attitude towards customer needs.

Benefits

• Empowering work environment.
• Opportunities for personal growth.
• Collaborative team culture.
• Innovative projects.
• Meaningful contributions to brands.
• Supportive management.
• Flexible work arrangements.
• Access to professional development resources.
• Recognition of individual contributions.
• Engagement in shaping future communication.