Content Editor (Bilingual - Overnight) - Remote

Overview

The Content Editor role at Cision involves working with clients to ensure effective press release distribution, contributing to their communication strategies, and providing excellent customer service.

In Short

• Work directly with clients to distribute press releases.
• Provide customer service via phone and email.
• Set up and confirm distribution orders.
• Educate clients on products and services.
• Navigate various platforms like Salesforce and Microsoft Suite.
• Meet or exceed assigned activity metrics.
• Collaborate with internal departments.
• Fluency in English and French required.
• 1+ years of experience in content creation or customer service desired.
• Knowledge of SEO and content best practices desired.

Requirements

• Team player who is self-driven.
• Passion for customer service.
• Ability to master product portfolio.
• Proven communication skills.
• Experience with PowerPoint and Canva a plus.

Benefits

• Opportunities for career progression.
• Supportive and collaborative work environment.
• Focus on personal growth and development.
• Diversity and inclusion initiatives.