Mid-Level Service Cloud Salesforce Admin - Remote

Overview

We are seeking a skilled Mid-Level Service Cloud Salesforce Admin to join our dynamic team and contribute to the optimization and enhancement of our Salesforce Service Cloud applications in a diverse, international environment.

In Short

• Administer and configure Salesforce Service Cloud applications.
• Utilize Salesforce Flow Builder to automate processes.
• Create and maintain reports and dashboards.
• Collaborate with cross-functional teams.
• Manage user access, roles, and profiles.
• Provide support and training to end-users.
• Stay updated on Salesforce releases and new features.

Requirements

• Proficiency in Salesforce Service Cloud features.
• Strong experience with Salesforce Flow Builder.
• Solid understanding of Salesforce security model.
• Experience with report and dashboard creation.
• Familiarity with user management and data management best practices.
• Experience with version control systems such as GitHub/Gearset.
• Fluent in English.

Benefits

• Join a collaborative and innovative environment.
• Deliver exceptional service experiences for clients.