Credentialing Team Lead - Remote

Overview

As Certify scales, we need to add rigor & structure to our operational processes to continue driving high customer satisfaction at increasingly attractive unit economics. We’re looking to hire an Operations Team Lead to lead a critical pod of our Credentialing team.

In Short

• Lead a production-focused pod of operations analysts.
• Combine people leadership with subject matter expertise.
• Focus on speed and quality in operations.
• Drive high customer satisfaction.
• Enhance operational processes.
• Work in a meritocratic environment.
• Challenge the status quo in healthcare data infrastructure.
• Collaborate with a team experienced in provider data systems.
• Support the future of healthcare innovation.
• Contribute to a centralized data infrastructure.

Requirements

• Strong leadership skills.
• Experience in operations management.
• Expertise in credentialing processes.
• Ability to drive process improvements.
• Focus on customer satisfaction.
• Experience in healthcare or related fields.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Proven track record of managing teams.
• Passion for healthcare innovation.

Benefits

• Opportunity to work in a mission-driven company.
• Collaborate with experienced professionals.
• Contribute to meaningful change in healthcare.
• Work in a supportive and transparent environment.
• Competitive salary and benefits.
• Professional development opportunities.
• Flexible work arrangements.
• Access to cutting-edge technology.
• Engage in a culture of trust and accountability.
• Be part of a growing team with a shared vision.