Remote Otter LogoRemoteOtter

Team Lead of Content Moderators - Remote

Posted 4 days ago
Customer Service
Full Time
Worldwide

Overview

The Team Lead oversees daily operations of content moderation, ensuring efficiency, accuracy, and adherence to trust and safety policies while providing support and guidance to team members.

In Short

  • Supervise daily operations of content moderation.
  • Provide guidance on complex moderation cases.
  • Monitor team performance and track key metrics.
  • Assist with scheduling and workflow management.
  • Support training and onboarding of new team members.
  • Collaborate with senior leads to report trends and challenges.
  • Conduct content audits to maintain consistency.
  • Act as a point of escalation for team concerns.

Requirements

  • 2-4 years of leadership experience in compliance or policy-related fields.
  • Strong integrity and professionalism in handling sensitive cases.
  • Ability to interpret and apply platform policies effectively.
  • Proficiency in tracking moderation data and identifying trends.
  • Effective written and verbal communication skills in English.

Benefits

  • Fair bonus system.
  • Paid vacation and sick leave days.
  • Work for a leading company in its field worldwide.
  • Learning and sports program.
  • Full remote work from home.
  • Cool and friendly team.
Centro.team logo

Centro.team

Centro.team is an international product development company with over 15 years of experience in web development, commercial design, affiliate, and online marketing. With a diverse and talented team operating across multiple countries, including Cyprus, Spain, Ukraine, Poland, and Portugal, the company is rapidly expanding its CPM Ad-network to connect publishers with leading advertisers in the industry. Centro.team aims to become a top Ad-Network and is committed to fostering a creative and flexible work environment free from bureaucracy, offering various benefits to its employees.

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