Crisis Care Consultant - Remote

Overview

The Crisis Care Consultant is part of a 24/7 high volume suicide prevention call team, responsible for providing clinical screenings, risk assessments, and crisis intervention for individuals in acute mental health crises.

In Short

• Provide telephonic clinical screenings and crisis intervention.
• Conduct outreach calls for safety promotion.
• Meet ethical and clinical standards in compliance with accreditation.
• Attend team meetings and training for quality assurance.
• Demonstrate high-level customer service skills.
• Provide service linkage and referrals to community resources.
• Promote collaboration with cross-functional departments and agencies.
• Assist with administrative tasks as needed.
• Work in a dynamic team environment focused on mental health.
• Ideal for recent graduates with a passion for helping others.

Requirements

• Bachelor’s Degree in Behavioral Science, Psychology, Social Work, or related field.
• One year of experience preferred.
• Strong communication skills in various formats.
• Knowledge of service linkage and community resources.
• Ability to work in a fast-paced, high-volume environment.
• Commitment to ethical standards and professional etiquette.
• Ability to work collaboratively in a team setting.
• Flexibility to attend training and meetings.
• Compassion and empathy toward individuals in crisis.
• Understanding of mental health issues and crisis management.

Benefits

• Medical, dental, and vision health coverage.
• Flexible Spending and Health Savings Accounts.
• 403b retirement plan with company match.
• Paid time off and ten paid holidays.
• Company-paid AD&D Insurance and Life Insurance.
• Long Term Disability coverage.
• Employee Resource Groups for support and networking.
• Continuing education opportunities for professional growth.
• Employee Assistance Program for personal support.
• Equal opportunity employer committed to diversity and inclusion.