Lead Intake and Insurance Verification Coordinator - Remote

Overview

The Lead Intake and Insurance Verification Coordinator plays a vital role in obtaining and verifying insurance information, managing referrals, and ensuring timely processing of orders, ultimately contributing to the health of communities served by Centene.

In Short

• Obtain and verify complete insurance information.
• Assist in managing workload for timely referrals and orders.
• Serve as point of contact for physicians’ offices and sales team.
• Perform prior authorizations and document necessary information.
• Determine patient financial responsibilities based on insurance.
• Bill insurance companies for therapies provided.
• Handle inbound calls from patients and insurance companies.
• Identify and coordinate patient resources for reimbursement.
• Comply with all policies and standards.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• 3+ years of medical billing and insurance verification experience.
• Experience in call center and managing cross-functional teams.
• Familiarity with payors and prior authorization requirements.

Benefits

• Competitive pay and health insurance.
• 401K and stock purchase plans.
• Tuition reimbursement and paid time off.
• Flexible work schedules including remote options.