ISP Relationship Specialist - Remote

Overview

The ISP Relationship Specialist is responsible for managing relationships with carriers and vendors to enhance business operations and drive efficiency.

In Short

• Serve as a primary point of contact with carriers and vendors
• Manage vendor portals and onboarding processes
• Resolve escalations affecting various departments
• Identify cost-saving initiatives
• Negotiate to strengthen partner relationships
• Monitor compliance with contract terms
• Improve documentation standards
• Report on vendor performance
• Enhance efficiency through collaboration
• Represent the company at trade shows

Requirements

• Bachelor’s degree in business or equivalent experience
• 4+ years of relevant experience
• Experience in telecommunications industry preferred
• Strong negotiation skills
• Ability to build long-term vendor partnerships
• Excellent interpersonal skills
• Capacity to drive results independently
• Creative problem-solving skills
• Ability to multitask and adapt

Benefits

• Competitive benefits package
• Free daily lunch for employees
• Gym membership reimbursement
• Health, dental, and vision insurance
• Paid time off and holidays
• 401k program with quarterly profit sharing
• Short & long term disability insurance
• Life insurance
• Professional development opportunities