Italian Customer Service Specialist - Remote

Overview

We're hiring a Customer Support Specialist who speaks Italian fluently to provide exceptional support to international clients from anywhere in Portugal.

In Short

• Fully remote position based in Portugal.
• Support Italian-speaking customers in tech and tourism sectors.
• Handle inquiries via phone, email, and chat.
• Work flexible shifts as part of a remote team.
• Meet response and quality targets.
• Competitive salary with monthly performance bonuses.
• Daily meal allowance provided.
• Paid training from day one.
• Long-term career growth opportunities.
• Fast-track onboarding available.

Requirements

• Fluent in Italian (C2 level).
• Intermediate English (B2 level) for internal communications.
• EU passport or valid Portuguese visa/residency.
• Comfortable using digital tools.
• Strong problem-solving skills.
• Customer-first attitude.
• Available to start immediately.

Benefits

• Remote work flexibility.
• Flight reimbursement for relocation.
• Temporary shared accommodation for those moving from abroad.
• Supportive multicultural team environment.
• Professional growth while supporting international clients.