Senior Product Operations Associate - Remote

Overview

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

In Short

• Join Careem Shops to reinvent grocery shopping.
• Work as a Senior Product Operations Associate.
• Ensure customers find what they need in the app.
• Drive growth through content configuration and optimization.
• Collaborate with multiple teams including Product, Engineering, and Marketing.
• Manage and optimize in-app content for relevance and consistency.
• Analyze data to improve customer experience.
• Identify process inefficiencies and recommend solutions.
• Work in a dynamic startup environment.
• Enjoy flexible working arrangements with remote options.

Requirements

• Problem-solving skills and collaborative mindset.
• Attention to detail in content management.
• Strong communication skills across teams.
• Analytical mindset for data interpretation.
• Project management skills to prioritize initiatives.
• Curiosity and willingness to learn about technology.
• Customer-centric approach to enhance user experience.
• Continuous learner excited about industry trends.

Benefits

• Opportunity to drive impact in the region.
• Work with inspiring colleagues.
• Explore new learning opportunities daily.
• Flexible work schedule with remote options.
• Access to healthcare benefits and fitness reimbursements.