Senior Product Operations Associate - Remote

Overview

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

In Short

• Set up and manage content on the food app, leading the content strategy.
• Maintain alignment across all in-app content sources.
• Track and evaluate content performance post-launch.
• Work closely with Product, Engineering, and marketing teams.
• Monitor product performance to spot gaps and inefficiencies.
• Support cross-functional initiatives across product, operations, tech support, and marketing.
• Build strong relationships with teams and stakeholders.
• Perform analysis to evaluate feature performance.
• Stay informed on industry trends and customer preferences.

Requirements

• Clear, effective communication for collaborating with teams.
• Ability to interpret data and derive actionable insights.
• Strong organizational skills to manage multiple projects.
• Proactive skills to identify issues and collaborate on solutions.
• Meticulousness when monitoring performance and analyzing data.
• A customer-centric mindset in decision-making.
• Knowledge of QA processes to ensure product standards.
• Willingness to stay updated on industry trends.

Benefits

• Work and learn from great minds in a community of inspiring colleagues.
• Opportunity to create impact in a region with untapped potential.
• Explore new opportunities to learn and grow daily.
• Work 4 days a week in office & 1 day from home, and remotely from any country for 30 days a year.
• Access to healthcare benefits and fitness reimbursements.