Call Center Patient Services Representative - Remote

Overview

The Patient Services Representative (Call Center) plays a crucial role in providing compassionate patient care and efficient operations within the outpatient cardiology settings at Cardiac Study Center/Pulse Heart Institute.

In Short

• Full-time position, 40 hours/week, Monday to Friday.
• Fully remote after a 90-day in-person training period.
• Coordinate patient scheduling and maintain organized schedules.
• Assist patients with inquiries and facilitate communication.
• Adhere to HIPAA and OSHA standards.
• Opportunity for professional growth and peer connections.
• Competitive salary range from $21.31 to $38.59 per hour.
• Comprehensive benefits package including medical, dental, and retirement.
• Work in a supportive environment committed to sustainability.
• Be part of a team focused on excellence in cardiac health.

Requirements

• 2 years of customer service experience.
• 1 year of healthcare experience preferred.

Benefits

• Competitive salary.
• Medical and dental benefits.
• Retirement benefits.
• Paid time off.
• Supportive work environment.