Production Support Analyst - Remote

Overview

Capgemini is seeking a proactive and skilled Production Support Analyst to join our team supporting one of the top 10 U.S. insurance carriers. This is a prime opportunity to advance your career, gain international experience, and play a key role in driving business success through data-driven decision-making.

In Short

• Provides expertise in the design and functionality of business applications.
• Understands customers’ business processes and products.
• Reviews and validates technical designs for business applications.
• Performs quality review checks on project deliverables.
• Validates suppliers estimates.
• Performs impact analysis of application changes.
• Estimates Rough Order of Magnitude for new application functionality.
• Specifies integration and parallel testing criteria.
• Supports implementation activities and troubleshooting.
• Acts as liaison between Business and IT.

Requirements

• Experience in business applications design.
• Strong analytical skills.
• Ability to perform quality reviews.
• Familiarity with impact analysis.
• Experience in testing methodologies.
• Strong communication skills.
• Ability to work in a remote/hybrid environment.
• Availability to work PST preferred.

Benefits

• Opportunity to work with a leading insurance carrier.
• Gain international experience.
• Play a key role in driving business success.
• Work in a supportive team environment.
• Opportunities for career advancement.