Financial Service Representative - Contract/Secondment - Remote

Overview

As a Financial Service Representative at CIBC, you'll work in a fast-paced Contact Centre, proactively reaching out to clients to suggest financial services that help them achieve their financial goals, while working from home.

In Short

• Engage with clients through outbound calls to recommend financial products.
• Work from home under the Agent@Home model.
• Flexible work hours from Monday to Saturday.
• Focus on client engagement and understanding their financial needs.
• Maintain expertise in CIBC’s financial product offerings.
• Utilize multiple software applications and dual monitors effectively.
• Participate in training and ongoing learning opportunities.
• Be part of a team that values trust, teamwork, and accountability.
• Work in an inclusive environment that prioritizes employee well-being.
• Competitive compensation and benefits package offered.

Requirements

• Ability to work independently in a secure workspace.
• Wired Internet connection with specified speed requirements.
• Strong client engagement and communication skills.
• Goal-oriented with a passion for learning and development.
• Ability to navigate multiple software applications.
• Legally eligible to work in Canada.
• Willingness to attend CIBC location if required.
• Completion of relevant assessments during the application process.
• Understanding of financial products and services.
• Commitment to CIBC's values and culture.

Benefits

• Competitive compensation.
• Banking benefit and well-being support.
• Employee and family assistance programs.
• Recognition programs like MomentMakers.
• Opportunities for professional growth and development.
• Supportive work environment focused on employee strengths.
• Inclusive culture that values diversity.
• Technological tools to aid in job performance.
• Flexibility in work arrangements.
• Engagement in community and client-focused initiatives.