Financial Service Representative - Contract/Secondment - Remote

Overview

As a Financial Service Representative at CIBC, you will engage with clients through outbound calls to suggest financial products that help them achieve their financial goals while working remotely.

In Short

• Work in a fast-paced Contact Centre environment.
• Proactively reach out to clients to offer financial services.
• Engage in meaningful conversations to understand client needs.
• Provide information and resolutions to client issues.
• Work from home with flexibility in hours.
• Maintain a secure workspace for remote work.
• Be an expert in CIBC’s financial product offerings.
• Navigate multiple software applications effectively.
• Participate in team collaboration to connect clients with the right solutions.
• Contribute to a culture of trust, teamwork, and accountability.

Requirements

• Ability to work independently from home.
• Wired Internet connection with specified speed requirements.
• Strong client engagement skills.
• Ability to recommend financial solutions effectively.
• Proficient in product knowledge and ongoing learning.
• Excellent communication and interpersonal skills.
• Goal-oriented and motivated by achieving results.
• Ability to listen and understand diverse perspectives.
• Commitment to CIBC's values and culture.
• Legally eligible to work in Canada.

Benefits

• Competitive compensation and banking benefits.
• Wellbeing support and employee assistance programs.
• Personalized recognition programs.
• Opportunities for professional growth and development.
• Access to modern technological tools for work.
• Inclusive work environment that values diversity.
• Support for continuous learning and skill development.
• Flexible work arrangements to suit individual needs.
• Engagement in community and team events.
• Part of a culture committed to client satisfaction.