Voucher Processing & Redemption Specialist - Remote

Overview

The Voucher Processing & Redemption Specialist (VPRS) plays a critical role in supporting multiple state and municipal sponsored voucher programs, ensuring data accuracy and compliance while managing stakeholder communications.

In Short

• Thoroughly review voucher applications for eligibility and compliance.
• Accurately enter application data into processing systems.
• Provide timely communication with external stakeholders.
• Professionally address inquiries from applicants and dealers.
• Understand and interpret voucher dashboards and reports.
• Identify opportunities for process improvements.
• Collaborate with internal teams and external partners.

Requirements

• Bachelor’s degree in a relevant field preferred.
• Minimum of 2 years of experience in administrative roles or customer service.
• Strong attention to detail and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency in data entry and analysis.
• Experience with Microsoft Office and CRM software.

Benefits

• Opportunity to work in a mission-driven organization.
• Engagement in clean transportation initiatives.
• Collaborative work environment.