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Director of Alliances - Technology - Remote

Posted 10 weeks ago
Sales / Business
Full Time
MA, USA

Overview

We are seeking a highly motivated and results-driven Director of Alliances focusing on Technology partnerships. This individual will play a key role in managing and expanding strategic partnerships with our key technical alliances partners fostering collaborative initiatives and ensuring that our partnerships deliver mutual value. The ideal candidate will have a deep understanding of CallMiner’s ecosystem dynamics and a proven track record of managing complex, cross-functional relationships. This role will report to the VP of Alliances.

In Short

  • Develop and execute strategies to enhance existing alliances.
  • Cultivate strong, long-term relationships with key stakeholders.
  • Collaborate with partners to co-create business plans.
  • Regularly assess the performance of strategic partnerships.
  • Work closely with sales, marketing, product, and operations teams.
  • Lead negotiations and the reviewing of partnership agreements.
  • Keep abreast of industry trends and competitor activities.
  • Proactively identify and resolve challenges or conflicts.
  • Support partners with necessary resources and training.

Requirements

  • Proven track record in managing complex partnerships.
  • Strong communication and relationship-building skills.
  • Experience in business planning and performance monitoring.
  • Ability to work cross-functionally with various teams.
  • Negotiation skills and experience with contract management.
  • Knowledge of market trends and competitive analysis.
  • Strong problem-solving and conflict resolution abilities.
  • Experience in partner enablement and support.

Benefits

  • Opportunity to work with leading technology partners.
  • Collaborative and innovative work environment.
  • Professional development and growth opportunities.
  • Competitive salary and benefits package.
CallMiner logo

CallMiner

CallMiner is the global leader in conversation intelligence, utilizing AI and machine learning to provide a comprehensive platform for analyzing omnichannel customer interactions at scale. The company empowers organizations across various sectors, including retail, financial services, healthcare, and travel, to transform insights into actionable strategies for business improvement and growth. CallMiner fosters a workplace culture centered on teamwork, ownership, and inclusivity, earning accolades as a top workplace in 2021 and 2022. The company is dedicated to maintaining a positive work-life balance and offers a generous benefits package to support its employees.

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