Oracle E-Business Suite Production Support Functional Analyst - Remote

Overview

As an Oracle E-Business Suite Production Support Functional Analyst, you will leverage your expertise in Oracle EBS R12.2.10 to provide advanced technical support and resolve production issues while working remotely.

In Short

• Provide advanced technical support for complex Oracle ERP issues.
• Troubleshoot and resolve critical system problems.
• Conduct root cause analysis for recurring issues.
• Create and maintain technical documentation.
• Collaborate with Oracle support and Jira development teams.
• Manage multiple high-priority tickets simultaneously.
• Provide guidance to support staff.
• Conduct system health checks and proactive maintenance.
• Develop custom scripts for break fixes.
• Participate in on-call rotations for after-hours support.

Requirements

• Bachelor's degree in Computer Science or related field.
• Five years of experience with Oracle EBS R12.2.
• Ability to obtain a Favorable Public Trust determination.
• Strong knowledge of financial management and accounting systems.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word and Excel.
• Experience in SQL and PL/SQL is desired.
• Ability to work independently and manage multiple tasks.
• Team player with adaptability to changing priorities.
• U.S. Citizenship required.

Benefits

• Competitive compensation and benefits package.
• Flexible time off benefits.
• Access to learning and development resources.
• Comprehensive healthcare and wellness programs.
• Support for family and financial needs.
• Retirement benefits.
• Opportunities for career growth.
• A culture of integrity and trust.
• Work on critical missions that support national safety.
• Autonomy to drive your own projects and initiatives.