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Engineering Manager (Customer Support) - Remote

Posted 2 days ago
Project Management
Full Time
Ukraine

Overview

The Engineering Manager for Customer Support at Boeing Ukraine will lead a team focused on providing technical support for 777/787 Airframe projects, ensuring high-quality service and effective communication with airline customers.

In Short

  • Manage engineering activities within Customer Support.
  • Oversee technical responses to customer inquiries.
  • Coordinate with design and suppliers for quality assurance.
  • Develop project and process plans.
  • Maintain relationships with customers and stakeholders.
  • Provide technical guidance to resolve engineering issues.
  • Communicate project status and participate in team meetings.
  • Develop and motivate employees.
  • Ensure safety and quality are top priorities.
  • Embrace change and lead continuous improvement efforts.

Requirements

  • Bachelor's degree in engineering or related field.
  • 3+ years of experience in aerospace product support.
  • 2+ years of experience leading an engineering team.
  • Existing rights to work in Ukraine.
  • Experience in airplane engineering and maintenance operations.
  • Ability to manage ambiguity and turn it into action.
  • Strong relationship-building skills with customers and partners.
  • Knowledge of industry trends.

Benefits

  • Market competitive salary and bonuses.
  • Medical insurance for you and your family.
  • Life insurance.
  • Sport reimbursement.
  • Well-being support.
  • Professional skills development opportunities.
  • Employee Recognition Program.
  • Collaboration with a global engineering team.

B.U

Boeing Ukraine

Jeppesen Systems AB, a Boeing Company, has been a leader in aviation for over 80 years, providing pilots and passengers with the tools they need to navigate safely and efficiently. As the world's foremost provider of aeronautical data and operational support, Jeppesen combines a rich legacy of innovation with cutting-edge solutions for navigation and optimization. The company is dedicated to delivering exceptional services to airline customers, focusing on strategic partnerships and professional services to drive business growth and enhance operational efficiency.

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