Technical Support Specialist (Norwegian Speaker) - Remote

Overview

Exciting opportunity for a Technical Support role in Greece! Gain expertise in technical support regardless of your field of studies and have a direct impact on customer satisfaction. Kick-Start your career now!

In Short

• Responding to inbound customer requests and documenting relevant case information.
• Assisting users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels.
• Adapting the brand's voice and tone for interactions across private and public channels.
• Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner.
• Opportunity to gain expertise in the field of technical support.

Requirements

• A native-level proficiency in Norwegian and a minimum B2 level of English.
• In-depth understanding of the value and impact of a superior customer experience.
• A high school degree or a bachelor’s degree.
• Excellent listening skills and proficient communication abilities.
• A drive for excellence and professionalism.
• Strong teamwork skills and dedication to collaborative success.
• Excitement about intercultural communication and the expatriate lifestyle.
• Living in or willing to relocate to Greece for an international career and life experience.
• EU Citizenship or valid work permit/residency card mandatory.

Benefits

• Relocation package including accommodation and flight ticket to Greece.
• Competitive salary + monthly performance bonus.
• A full-time contract of 40hrs/week.
• Rotational shifts depending on the role.
• Work in an international environment in a multinational company in Greece.
• Possibility to work remotely in full Greece depending on the project.
• In-depth training on the job.