German Customer Support Specialist - Remote

Overview

As a German Customer Support Specialist, you will deliver exceptional support to German-speaking customers while working remotely from Greece.

In Short

• Deliver exceptional German-speaking customer support via phone, email, and chat.
• Understand customer needs and offer effective, tailored solutions.
• Troubleshoot technical or product-related issues with professionalism and efficiency.
• Work with internal teams to resolve inquiries and ensure customer satisfaction.
• Accurately document customer interactions to ensure smooth follow-up processes.
• Stay updated on company products, services, and policies to deliver world-class assistance.

Requirements

• A highschool diploma.
• Willingness to relocate to Greece.
• Previous experience in Customer Support is a plus.

Benefits

• 14 monthly salaries per year, ensuring transparent and competitive compensation.
• Performance-based bonuses: Rewarding your commitment and success.
• Relocation package: Includes flights and hotel accommodation for a stress-free move.
• Flexible work options: Work remotely from anywhere in Greece or from our office.
• Career growth opportunities: Access training, skill development programs, and chances for promotion.
• Be part of a renowned global company known for its innovation and excellence.
• Work in a multicultural environment, collaborating with colleagues from around the world.
• Additional perks: Health insurance, company events, and a supportive team culture.
• Life in Greece: Enjoy the country's sunny weather, rich culture, and beautiful landscapes.
• Skills, Qualifications, and Interests We’re Looking For:
• Native-level or fluent German (written and spoken).
• Proficiency in English (B2 level or higher) to communicate effectively in a global team.
• Strong problem-solving and communication skills with a focus on customer satisfaction.
• Comfortable with technology and quickly learning new tools.
• Previous customer support experience is an advantage but not required—we provide full training.
• A team-oriented attitude, positive mindset, and desire to grow within a supportive company.