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German Customer Support Specialist - Remote

Posted 4 weeks ago

Overview

As a German Customer Support Specialist, you will deliver exceptional support to German-speaking customers while working remotely from Greece.

In Short

  • Deliver exceptional German-speaking customer support via phone, email, and chat.
  • Understand customer needs and offer effective, tailored solutions.
  • Troubleshoot technical or product-related issues with professionalism and efficiency.
  • Work with internal teams to resolve inquiries and ensure customer satisfaction.
  • Accurately document customer interactions to ensure smooth follow-up processes.
  • Stay updated on company products, services, and policies to deliver world-class assistance.

Requirements

  • A highschool diploma.
  • Willingness to relocate to Greece.
  • Previous experience in Customer Support is a plus.

Benefits

  • 14 monthly salaries per year, ensuring transparent and competitive compensation.
  • Performance-based bonuses: Rewarding your commitment and success.
  • Relocation package: Includes flights and hotel accommodation for a stress-free move.
  • Flexible work options: Work remotely from anywhere in Greece or from our office.
  • Career growth opportunities: Access training, skill development programs, and chances for promotion.
  • Be part of a renowned global company known for its innovation and excellence.
  • Work in a multicultural environment, collaborating with colleagues from around the world.
  • Additional perks: Health insurance, company events, and a supportive team culture.
  • Life in Greece: Enjoy the country's sunny weather, rich culture, and beautiful landscapes.
  • Skills, Qualifications, and Interests We’re Looking For:
  • Native-level or fluent German (written and spoken).
  • Proficiency in English (B2 level or higher) to communicate effectively in a global team.
  • Strong problem-solving and communication skills with a focus on customer satisfaction.
  • Comfortable with technology and quickly learning new tools.
  • Previous customer support experience is an advantage but not required—we provide full training.
  • A team-oriented attitude, positive mindset, and desire to grow within a supportive company.

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