Product Manager - Remote

Overview

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.

In Short

• Define business and functional requirements by understanding the customer's pain points, desires, and competitive alternatives to deliver customer value.
• Contribute to the prioritization of the roadmap, sales enablement, customer adoption, and growth of the product working with senior leaders.
• Manage product and business requirements and translate them into compelling products, capabilities, and stories.
• Work hands-on with engineers as part of a cross-functional product team, guiding product development and identifying clear product goals.
• Manage ambiguity and refine complex problems into executable pieces that will include wearing multiple hats.
• Business Analyst responsibilities include defining all details required for the engineering team to execute on the vision.
• Project Management responsibilities include working with senior management to define milestones and resources to keep projects on track.
• Communicate progress and roadblocks proactively, across stakeholders.
• Work with designers on wireframes and mockups as well as usability research.
• Interact with stakeholders to understand their problems and requirements.

Requirements

• 3+ years of product and business analysis.
• Able to clearly articulate technical solutions to non-technical audiences.
• Exceptional written and verbal communication skills.
• Strong understanding and appreciation for the Agile Scrum process and methodology, including project management.
• Proficient in using JIRA, Confluence, Figma, and Lucid.
• Strong collaboration skills, with a proven ability to work across customer success, sales, marketing, and engineering teams and influence senior leaders.
• A combination of strong technical skills and business savvy enough to interface with all levels and disciplines within the BlackCloak organization – from engineering to senior leadership.
• Have a clear understanding of UX design principles and experience working with customers and stakeholders as part of a design process.
• Ability to prioritize and complete multiple tasks with minimal supervision, a sense of intellectual curiosity, humility, and accountability.
• Strong technical aptitude, specifically in mobile (iOS and Android) and desktop (Windows and Mac) products.

Benefits

• Opportunity to make the role your own and establish best practices.
• Progress your career in a fast-paced and growing technology company.