Virtual Assistant - Property Management - Remote

Overview

We are looking for a detail-oriented and proactive Property Management Assistant to join our team remotely. This role involves supporting property management operations, including answering phone calls, preparing resort expense reports, conducting billing for property owners, and more. The ideal candidate will have a strong background in hotel customer service and administrative tasks, a proactive attitude, and the ability to efficiently manage multiple responsibilities. Resort or hotel management experience is a plus!

In Short

• Answer and respond to phone calls and emails professionally.
• Prepare and maintain resort expense reports.
• Assist with billing for property owners.
• Coordinate between property owners, guests, and team members.
• Help guests schedule activities and make reservations.
• Manage cross-department expense tracking and reporting.
• Work with owners, accountants, managers, and staff.
• Use Guesty property management software.

Requirements

• Strong background in hotel customer service.
• Proactive attitude and ability to manage multiple responsibilities.
• Experience in property management is a plus.
• Proficiency in Square, WordPress, and Excel is a plus.

Benefits

• Work from home opportunity.
• Flexible working hours.
• Opportunity to work in a dynamic team.