Remote Otter LogoRemoteOtter

Vehicle Associate - Remote

Posted 2 weeks ago
All others
Full Time
USA

Overview

The Vehicle Associate owns the development and execution of all partner repair training and upscaling/development that ensures Bird's logistic providers are equipped to successfully deliver Bird's mission.

In Short

  • Drive the vision and execution of world class operations within cities.
  • Create and present information through coaching sessions and one-on-one conversations.
  • Become a subject matter expert on vehicles and internal tools.
  • Build relationships with Fleet Managers to optimize performance.
  • Measure the impact and efficiency of existing processes.
  • Responsible for damage backlog and repair metrics tracking.
  • Communicate with key stakeholders across the organization.
  • Execute projects with a high degree of autonomy.
  • Drive a culture of safety, collaboration, and productivity.

Requirements

  • 3+ years operations experience in a manufacturing or warehouse environment.
  • 2+ years leading a team.
  • Ability to drive a team towards goals and KPIs.
  • Problem solver DNA; ability to identify areas of improvement.
  • Strong logical thinking and verbal reasoning skills.
  • Willingness to get hands dirty and lead by example.
  • Willingness to travel: 40%.

Benefits

  • Generous employer-paid healthcare package.
  • Pre-tax spending accounts.
  • Mental health resources.
  • Work from home stipend.
  • Time off to relax and recharge.
Bird logo

Bird

Bird is an innovative AI-powered Customer Relationship Management (CRM) platform that specializes in Marketing, Customer Service, and Payments. With the capability to send over 5 trillion messages annually across various channels such as Email, SMS, and WhatsApp, Bird's technology reaches at least 50% of the world's population each year. The company is dedicated to creating a seamless communication experience between businesses and their customers, making interactions as easy as talking to a friend. Bird fosters a dynamic and collaborative work environment, offering opportunities for growth and development within its finance team, while leveraging modern tools to enhance operational efficiency.

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