Product Manager, Chat - Remote

Overview

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

In Short

• Responsible for the globalization of the instant messaging (IM) product across both app and web portal.
• Create and maintain the IM product roadmap, milestones, and backlog.
• Drive global product and feature launches; lead beta programs.
• Collect and consolidate customer feedback and facilitate user studies.
• Conduct market research and analyze regional data.
• Facilitate communication with cross-functional teams overseas.

Requirements

• Proven experience in launching and managing large-scale, global IM products.
• 5+ years of product management experience, with demonstrated technical expertise.
• Skilled in identifying customer needs and making data-driven decisions.
• Solid understanding of IM products and user scenarios.
• Strong ability to define clear product requirements.
• Excellent problem-solving, interpersonal, and communication skills.
• Comfortable managing multiple projects in a fast-paced environment.
• Strong project management skills.
• Collaborative mindset with the ability to influence cross-functional teams.
• Bilingual in English and Mandarin is required.

Benefits

• Opportunity to work in a leading global blockchain ecosystem.
• Be part of a team that is redefining the digital asset experience.
• Engage in innovative projects with global impact.
• Collaborate with diverse teams across the world.
• Continuous learning and development opportunities.