Remote Otter LogoRemoteOtter

Part Time Remote Intake Coordinator

Posted 3 days ago
Customer Service
Part Time
Worldwide
20.50 - 22.50/hour

Overview

The Part Time Remote Intake Coordinator will be responsible for interviewing and assessing potential youth and families for eligibility into the Community-Based program, ensuring documentation, data management, and child safety standards are upheld.

In Short

  • Conduct virtual interviews with potential volunteers and families.
  • Provide program orientation and overview to families.
  • Co-lead orientation sessions for parents/guardians.
  • Ensure child safety and risk management compliance.
  • Gather and review collateral information from various sources.
  • Write detailed assessments based on interviews.
  • Maintain database entries according to agency standards.
  • Connect participants with community resources.
  • Collaborate with supervisors for case consultations.
  • Promote teamwork and represent the agency positively.

Requirements

  • Bachelor’s degree in social services or related field.
  • Experience in youth development principles and family dynamics.
  • Proven ability to handle sensitive information with discretion.
  • Skilled in conducting interviews and writing assessments.
  • Familiarity with mandated reporting requirements.
  • Strong judgment and decision-making abilities.
  • Goal-oriented with a commitment to quality and accountability.
  • Proficient in Salesforce or similar CRM platforms.
  • Ability to approach work with cultural humility.
  • Flexibility to work evenings and weekends as needed.

Benefits

  • Flexible scheduling and remote work options.
  • On-the-job training provided.
  • $25/month cell phone reimbursement.
  • Supportive workplace culture.
  • Opportunities for community engagement and outreach.
Big Brothers Big Sisters Twin Cities logo

Big Brothers Big Sisters Twin Cities

Big Brothers Big Sisters Twin Cities (BBBSTC) is the largest and oldest mentoring agency in the region, dedicated to fostering life-changing mentoring relationships between adult volunteers ('Bigs') and young people ('Littles'). The organization partners with youth, parents, and mentors to amplify the potential of young individuals through impactful relationships, educational support, and the development of social-emotional skills. BBBS aims to create and support mentoring relationships that ignite the power and promise of youth, focusing on deep partnerships, strong organizational foundations, and a workplace culture that reflects the community it serves. The agency is committed to transforming the community's understanding of youth and promoting inclusivity and equity within its operations.

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